Groupon – Deals & Coupons

denise pipola

I have used Groupon multiple times over the years and hadn't ever experienced issues, had happily recommended to others and a 5 star rating would have been a for sure. Recently, however, I have encountered various frustrating technical issues. I've tried to troubleshoot even uninstalled and reinstalled. A couple of issues I have faced: Most attempts to open an item cause force stops. Stuttering of page when trying to scroll makes very difficult to find what your looking for.

G M

Great so far, but I have a request/ suggestion to make your website/ app easier and more enjoyable to use. It is about the saved deals tab as there isn't a way to sort the saved deals that people save, as I have alot of them saved and with I could put them into specific tabs or even sort them by the type of item they are, like clothes, furniture, HealthCare, electronics, etc. I believe adding this option will make the experience more enjoyable. Thank you for taking the time to read this.

Brittany S

The system makes it easy to accidently order multiples I've had it happen multiple times but I caught it --this time I didn't catch it. Customer service refused to help, I contacted them the second it happened and they said it was "final sale". That's fine if it had been for the one order, but not for multiple. And as an expecting parent, I can't be throwing $80 away. Grad school and babies aren't cheap😭

Allyson Costello

This is probably the best app, technology and user interface-wise, that I've used. I absolutely love how simple it is, shows everything you need and nothing you don't, and is extremely intuitive. Particularly, I LOVE that over the years they decided to "get fancy" and wreck the perfect simplicity of the experience. 10/10

Janna Gittelman

Highly NOT recommended!!! I have a problem with the vendor. I got the product not as it was described. I try to return the item. I try to contact Groupon customer service for help for past two weeks. I've had 4 emails sent. No result. It seems return is impossible, because Groupon actually doesn't care what their merchants are selling and how they advertise. Never had such a bad experience with Ebay or Amazon.

A Google user

Groupon really push their app on you. However, it has so many issues that I'd rather just use their website. For instance, once you have an item in your cart, it's impossible to click on it from the cart, to go back to that item's description. Sometimes, if there different versions of such item, one might want to go back and select a different option. Too many issues to list in such a little space.

A Google user

The app works fairly well, except for two things: (1) if I'm not looking at the screen, and my thumb touches it, sometimes I accidentally order things; and (2) when I'm browsing through search results it automatically reloads periodically, so I have to scroll back through tons of products I've already viewed, just to get back to where I was. #2 is especially irritating.

A Google user

My experience was terrible. I was checking the ticket prices of Cirque du Soleil tickets & an ad popped up for 20% off. I went to click out of the ad, & it hit the shopping cart on accident. I quickly tried to go back and it had already purchased the tickets. There is no other way of contacting them other than through the messenger, which is hard to find on the app. All the rep cared about was my "eligibility for the current reward challenge." I disputed, but it was a quick $460 down the toilet.

Reese Dianato

96% perfect! Had great experiences with Groupon & received great deals. But I've had 2 bad ones that didn't get resolved, AT ALL. As in never heard from them regarding 2 broken products. Although I've gotten great deals, we all know it's the bad ones that stick with you. Still 4 stars, & I continue to give them my money. No idea what happened to Groupon + was paying for it, then it just went away. Just got great deals & will continue to use them. Still have bad experiences in my mind though.

Alex Vaschillo

When it works, it works well. I get reasonable discounts. But when it doesn't work, it really sucks. For example, I set my filters to local (within 20 miles) and still got offers for groupons that were 100 miles away. I bought one without double checking the location and ... now I can't use the groupon and can't get a refund/credit. Lame. Also, customer support was awful. They didn't let me say a single word, just disconnected (intentionally).