VTB-Online

Oleg Volkov

Hangs on start-up on trying to set in-app pin. Either it is completely broken or shutdown at the moment along with the site. Having night long "maintenance" for 24/7 app like banking is not "maintenance", it's "broken for INSANE amount of time".

A Google user

it's not stable and too slow. crushes, logging me out during a chat sessions, shows too much ads when I absolutely don't need it. I wouldn't recommend it at all.

A Google user

I have to say that used actually be a good app, but unfortunately after the latest update, it practically doesn't work, I've uninstalled it and reinstalled it and still, it's extremely slow, what a set back from the previous version which though wasn't the best, but at least it got the job done, unlike this joke of an update, that has just ruined most of my workflow in regards to my cards and transactions, very disappointing.

Vo

App does not work without permission to calls log. I do not want to share my calls to bank. Change this feature please.

Danil

I absolutely adore these constant maintenance works that you don't have in other banks' apps. Not to mention that this type of stuff led to problems more than several times. Also, lagging and glithiness is really infuriating thats absolutely frustrating to use. Oh, you wanted to use in-built feature and scan your card/code? Forget about it

Константин Дружкин

Often I can't even connect to my account or if I connected, not able to made operations with money. But it was a big update not long ago, so I am waiting for an improvement. Tbh I was disappointed by this app. Such a big company shouldn't allow apps with such an errors in prod.

Alexey Zhukov

This new design made it harder to read, navigate, much slower, less informative and intuitive. Some kind of a Toy design, not for the bank. Please make option to use conservative design.

A Google user

I'm an English speaker and use this app. I would appreciate an English version in the future. The functions are really nice and concise. Sometimes it loads very slowly but refresh and its all good!

A Google user

Unstable and unreliable. The app often crashes out when you use your fingerprint although sometimes it works. Very poor service and technical assistance also.

Ryan

The app has become useless recently: nothing works except showing the welcome screen.