Zalando – online fashion store

Monika Pawlak

Great app! I really like how they offer many payment options, optimize the payment flow in a way that is short but still informative and easy to follow (unlike for example amazon, which is qucik but also confusing) and overall great delivery, easy returns. Great job!

Jana Wernick

When you tap the back button on your phone while being in the navigation menu the whole app closes instead of going back to home. That bothered me for some time now. But other than that very nice and intuitive UI :)

Sofronovaxx

Best app for shopping in my opinion, which is why I wish you had an option where we could make shopping lists😁🙄 Better than asos and others but please put this option though!!! 🙏 Also prices are not ok.. Like someone is playing with them. One minute shoes are on discount, the other they are even expensive 🙄🙄🙄😵

R Flo

Good until I notice there was a mix up with my returns in June-July 2019. A £224 handbag was returned. I kept all my return receipts. I noticed that I was refunded for a bag which was less than £50 and I own. But the £224 bag has not. Looked on the app and the £224 bag is listed as 'owned' item. Sent screen grabs and my case is dismisses in less than 24 hours of submission with no real investigation or real explanation. This experience has made me wary of every ordering with them again. 0 stars.

carl-oscar bromander

They are good but... I have used them before and have been happy with the service, but when I did a refund for a pair of shoes. I sent them in and was sent back and forth between zalando and a third party, and after two months I still haven't gotten my money back. So good overall just be careful about refunds then shopping with them.

Adoni Jr's clash house

Would've given it a five star but something really confusing just happened to me and it's never happened before. So i tried to order a new pair of shoes but the product doesn't go into the shopping bag when i add it. It says that it's added but when i go in and check the shopping bag, it's not there. Then i tried it with different shoes and bandanas and stuff like that and it works. So what is going on, I'm so confused. The shoes were amazing but i can't buy them cuz they don't show up in my bag